FAQ
All Hound and Heaven products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $50! Refund rules apply.
Hound and Heaven orders are fulfilled and then shipped to anywhere in the united states in an average 5-10 days.
Absolutely!
We take the well-being of your beloved companions very seriously. All Hound and Heaven products are meticulously crafted from premium hypoallergenic materials. Our commitment to safety means we avoid harsh chemicals and toxins that could potentially harm your pet.
For out product we use a high-grade, eco-friendly fabric that's not only durable and easy to clean, but also gentle on your pup's skin. The cushioning is made from soft, non-irritating fibers designed to prevent allergic reactions and ensure a comfortable ride.
Yes, our travel accessories are created for a variety of pets, including both dogs and cats. The features that provide comfort and ease during travel are loved by all our four-legged customers.
Yes, indeed!
We understand that cleanliness is crucial when it comes to your pet's accessories. That's why we've designed our products with machine-washable parts for your convenience.
Out bags and seats feature removable cushion inserts and covers, as well as he fur case in the winter version and the padded lining in the summer version, all of which are safe to toss in the washer. For the best results, we recommend using the cold water setting to preserve the integrity and softness of the materials.
With the ability to clean every part of these products in your home washing machine, you'll be able to maintain a hygienic environment for your pet effortlessly, ensuring they're always traveling in comfort and style. that can be easily detached and placed in your washing machine. Set your machine to a gentle cycle with mild detergent and your pup's seat will be fresh and ready for the next road trip in no time.
Absolutely.
Many pet parents are familiar with the stress and discomfort their furry companions face during travel. Hound and Heaven has conscientiously tailored its product line to cater to the needs of anxious pets, offering a serene experience to help soothe your dog’s nerves while on the move.
Expansive vehicle interiors can be daunting for pets, making them feel exposed and restless. Hound and Heaven's travel accessories are designed to provide a cozy, contained space that feels secure. The high wall contours offer a protective boundary, giving pets a comfortable, settled feeling by defining their own space within the car or while being carried, which can greatly reduce their stress levels.
In addition, features such as security leashes are built into our designs to ensure that pets stay in place, avoiding the restlessness that can further stress them out. This kind of mild restraint is not only safe but can give pets a sense of security, much like a comforting hug.
For our carriers, the integration of familiar and soothing materials, such as our plush liners for the colder months and breathable fabrics for warm weather, adds another layer of reassurance, keeping your pet snug and reducing the anxiety associated with fluctuating temperatures.
It's recommended to introduce your pet to Hound and Heaven's travel accessories in a familiar home setting first. This can create positive associations, making the transition to travel use much smoother. With each subsequent use, your pet's travel anxiety should lessen, reinforcing a calm and enjoyable experience and fostering a happier travel companion.
In summary, Hound and Heaven's range not only offers a stylish journey but also prioritizes your pet's comfort and emotional well-being, reducing travel-associated anxiety and turning trips into pleasant experiences for you and your best friend.
The correct size will ensure your pet’s comfort and safety during travel. Measure your pet's length from nose to base of the tail, and shoulder height from top of the shoulder to the ground. Refer to our specification, ensuring there's enough room for your pet to stand up, turn around, and lie down comfortably. If your pet falls between sizes, choose the larger option for extra space.
Don't Just Take Our Word For It!
Hear from your returning customers!
The Voyager has been a game-changer for our weekend getaways! My mini poodle, Gigi, used to be so anxious in the car, but now she snuggles into her cozy winter fur insert and it's smooth cruising. It's like her little safety nest. Plus, it's such a breeze to switch to the summer version for our beach days. Stylish and super functional
I’m in love with the Voyager’s design – it’s so convenient for city living. Whether I’m hopping into a taxi or going for a coffee, my tabby, Whiskers, can always come along and stay comfortably perched next to me, watching the world go by. The open-top is perfect for him to take in the sights safely. A big thumbs up from us!
As the proud human of a French Bulldog who loves adventure as much as I do, the Voyager has been a lifesaver. The summer version keeps Bruce cool, and for our chilly morning hikes, the fur lining keeps him toasty. I wear it crossbody, so we're both hands-free to explore. It's durable, easy to clean, and honestly, just so darn cute!
The Voyager™ Guarantee
Every Voyager™ purchase comes with a free 1 year warranty, a 30 day money back guarantee, and even the option to purchase a lifetime warranty for only $50! We are extremely confident in the quality of our product. We are also extremely confident in its ability to take anxiety of your furry friends away.