Our journey began when we were planning a trip with our own dog and struggled to find a carrier that was both functional and fashionable. Frustrated with the lack of options on the market, we decided to create our own. We spent months researching materials, designs, and safety features to create the perfect carrier for our beloved pet.
When we saw how much our dog loved his new carrier and how many compliments we received from other pet parents during our travels, we knew we had something special. We decided to turn our passion into a business and share our carriers with other pet parents who were looking for a better way to travel with their pets.
Since then, we have been committed to providing our customers with the highest quality carriers and exceptional customer service. We understand how important your pets are to you, and we want to make sure that they are safe, comfortable, and stylish during their travels.
We are proud of what we have built and are grateful for the trust that our customers have placed in us. We look forward to continuing to serve pet parents around the world and helping them create unforgettable memories with their furry friends.
Later, as we continued to develop our carrier collection, we realized that there was a need for carriers that could be used not only for travel but also in daily life. We wanted to create carriers that could be used in the car and could also double as a seat for dogs. This led us to develop our convertible carrier collection.
At the core of our philosophy is a commitment to the welfare and happiness of pets and their owners. This commitment underpins every decision made within our design process for the Hound and Heaven. Our ethos stems from the simple belief that comprehensively designed products - products that encapsulate pet-focused research, materials studies, and practical use cases - result in solutions that truly resonate with our furry friends and their parents.
We didn't just set out to create a product; we aim to provide an innovative solution with profound impact. Our design thinking takes root in dog psychology, health, and lifestyle research. Fusing this knowledge with real-life challenges and needs expressed by pet owners forms the basis of our in-depth and holistic product development journey.
Equally important in our philosophy are the materials we employ. Through meticulous research and testing, we ensure that our product is not only robust and functional, but also ensures the comfort and safety of our little friends. The Hound and Heaven isn’t just a product off a production line, but rather a perfect blend of rigorous research, premium materials, and empathetic design.
Ultimately, our philosophy lays the foundation of a product that’s more than just a carrier bag. It’s a safe haven, a portable home, a means of transport, and an adventure companion for your beloved pet - all rolled into one. A product created out of love and respect for pets and those who care for them. That’s the H&H promise.
We also recognized that pets have different needs depending on the season, so we designed our carriers with adjustable layers that can be added or removed based on the weather. This feature allows our carriers to be used year-round, making them a versatile and practical investment for pet parents.
Our convertible carrier collection has been a hit with pet parents who appreciate the convenience and functionality of our carriers. We are constantly looking for ways to improve and innovate our products, so that we can continue to provide our customers with the best possible experience.
At our shop, we are passionate about pets and committed to providing exceptional products and service. We believe that every pet deserves to travel in style and comfort, and we are proud to be a part of making that possible.